Stephen and Amy were both amazing!

George U. • June 2020

Stephen and Amy were excellent! They consistently went above and beyond to help us. When we first talked to Stephen he was so personable and kind that we immediately knew we wanted to use him for our mortgage. He was amazing.

Julia P. • June 2020

Steve was a please to work with. He is very personable and quick to respond to any changes or questions.

Brian W. • May 2020

Everyone I worked with stood out, Its always pleasant to work with the MVB team.

Edwin R. • April 2020

Stephen Arsenault provides outstanding support with all our loan needs! He was very responsive and his expertise made us feel confident that we were being taken care of. I highly recommend Stephen as a loan officer!

Julian H. • April 2020

The Arsenault Team is nothing short of spectacular. Quick, precise and professional. Of all the players in the home-buying experience (agents, insurance, title, etc, etc) this was, by far, the easiest and most pleasant part of the overall home-buying process. The Arsenault Team is at the top of my list the next time we purchase a home!

Michael A. • March 2020

I felt like a real costumer. I was always told I could call in any time of the day if I had any questions in regards to my loan, in fact I did call Stephen and Christopher on the weekend and they were super nice and courteous with me. Getting a home loan can be a very stressfu process, but this guys managed to make it easy.

Vinicius G. • June 2018

Great service, made the home loan process easy, convenient, and understandable!

John K. • March 2017

Steve and his team were exceptional to work with, twice in one year. We completed purchase of home in early 2019 and now a refinance. We will continue to use Steve and his great MVB team whenever we have mortgage or refinance business. They are our agents for life, Thank You, Steve

Stevens S. • December 2019

The staff is knowledgeable, articulate, patient and cheerful. We have done mortgage loan applications many times, the Arsenault Group has given us unparalleled pleasure. We recommend its services wholeheartedly.

Ruediger K. • December 2019

Steve and Chris were excellent in explaining things, answering questions and responding in a timely manner.

Joseph V. • December 2019

The MVB team was wonderful to work with. They were very knowledgeable and helpful. I especially appreciated Stephen ensuring he spoke with me prior to providing the final CD, as the “cash to close” numbers were different than what we’d discussed.

Savannah H. • November 2019

Stephen, Christopher and Alyson were all great to work with. Very prompt with responses to all my questions. I felt like I knew where my loan application was during the whole process which gave me one less thing to worry about as I was also working on the rest of the home buying process.

Abigail S. • October 2019

Steve and his team are the best!

Jerry T. • August 2019

We worked with Stephen Arsenault. He was fantastic. He explained the process at each step. He alerted us each time we were moving forward with the loan which reduced our stress. He was always available to answer our questions.

Karen R. • August 2019

Stephen and his team made my first-time home buying experience a dream come true! From application to approval to closing, Stephen and Kristina answered every question promptly and confidently. Stephen knew from the start which products were the best fit for my mortgage and he kept my priorities and preferences top of mind. We went from contract ratification to closing in 20 business days - no delays! The team at MVB Mortgage helped make that possible! Thank you!

Kerri K. • July 2019

Steve and Chris were both extremely responsive to all of my questions, and got back to me within minutes of every inquiry.

David S. • June 2019

I was highly satisfied with the time management, cooperation and good communication.

Christina W. • April 2019

Chris and Steve, you both are the greatest. I don’t know what I would have done without you both. You continued to make sure I was on the right track. You both are so knowledgeable and professional in your line of work. You both are so organized in all of your tasks. You made me feel so comfortable and stress free. I definitely will recommend you both to all my friends.

Gail L. • May 2019

Stephen Arsenault and his professional team are the very best. Fabulous experience.

Jerry T. • Feb 2019

I did my first mortgage with MVB in January 2017 and then got a divorce and did a refinance to my house in January 2019! Steve from the beginning assured me that everything will go smooth and he was right! They understood my situation and made the best out of it! They ensured security and stability for my three little kids and for myself. The second time went by even faster than the first time. They earned my trust and my utmost respect. And on top of that they offered me a lower interest rate than the other mortgage companies. I would give them a 10/10!

Sue S. • Jan 2019

I can’t say enough about Stephen and Chris. They were personable, knowledgeable, and very responsive. I felt like they were working for our best interest. I was contacted by another bank towards closing and they offered a slightly lower interest rate. It wasn’t worth it in my mind to pursue the other option as I felt like the relationship and trust I had built with MVB Mortgage outweighed the slightly lower rate.

Daniel D.

My experience with MVB mortgage was awesome. They are very responsive and they are with you on any steps and they support you. I am extremely detail oriented person but Stephen Arsenault and Chris Bahlo both patiently explain every single thing to me. My experience was excellent with them.

Mona Z.

We could not be happier with our experience with MVB. Stephen and his team are the definition of professional and courteous. Super responsive, patient, and warm, we felt like part of the team and everything was completely clear throughout the process. We will definitely use them again in the future!!

Britton F.

Stephen was awesome! He and his team kept me informed at all times and made feel really comfortable about the process. Communication was great, paper work was easy to follow. The e-sign paperwork made things move faster! I would highly recommend MVB Mortgage to everyone looking for a professional mortgage company!.

David W. • Nov 5 2018

Stephen and his team at MVB Mortgage were always quick to respond to questions. They would even call us when we asked in the evening to go over things. Loved the little video snip-its in emails about our loan progress. They really made me feel like I was their only customer.

Darrell O. • Oct 25 2018

Excellent experience. [Steve] worked very hard and arranged the loan in a timely manner.

Iqbal Z. • Dec 2017

It was a pleasure working with the Arsenault Group! Steve was great! He was always quick to respond to questions and had workable solutions to some issues that came up. Amy was very helpful as well. The whole team was excellent. The online portal made the process very efficient. All in all the process was better than anticipated.

Andrew D. • June 2020

Stephen Arsenault's professionalism and approachable nature stand out when you meet him and when you continue your financial journey with him. He makes a stressful situation easy to manage. He always took time to answer all of our questions and made us laugh (sometimes at ourselves!). His team of Amy and Chris were helpful, too. His responses provided us multiple scenarios based on our situation. Stephen's advice always feels like the choices he would make if it were his personal financial situation and that bolsters our trust and confidence in him and the MVB team

Lariel F. • May 2020

Outstanding levels of performance and customer service, starting with Stephen, and working through the contact chain during the course of the process. Stephen always answered our calls and emails with lightning speed, and gave us accurate and reliable information and advice throughout. I would highly recommend Stephen and his team to anyone interested in refinancing their mortgage.

Alex M. • April 2020

Stephen was great to work with. He was able to work on a tight timeline to get me approved and loan processed when previous lender pulled out because of the COVID19. I would highly recommend him and would use him again if the need arises

Florence C. • April 2020

Stephen Arsenault and his team are the best ***** Stephen has been a trusted resource for me and my family when purchasing a home. I really value his responsiveness to any question I may have. His diligence with getting answers back to me, and his team that makes any home purchase completely smooth. Thank you Stephen for being someone great to work with, but also equally a great person.

Anibal R. • April 2020

Chris and Stephen provided excellent customer service throughout the refinance process and have been very helpful since we made our purchase in October 2017.

Dewhyte M. • February 2020

It was seamless! Friendly, prompt and efficient.

Laura D. • March 2017

Stephen was amazing and very helpful throughout the whole process!

Emad R. • December 2019

Buying a house is a huge investment, so finding the right person to help with the mortgage process is a must! Stephen provided nothing but excellent services! His quick responses and way of explaining every step was very much helpful! He was always available to answer any questions, at any time of the day, even if I asked him the same question repeatedly. He worked hard on finding the best deal/program that would help us the most. I was very pleased with my decision on finding the right team for making my first time buying a house enjoyable!

Yvette P. • Jan 2018

I worked closely with Stephen Arsenault. I reached out to couple of other lenders simultaneously but Steve gave me the best rate. Another very important thing I should not forget is the availability. He was always there to answer on any doubts I had. Being a first time home buyer, I did not have enough knowledge on loan and the process, Steve is the one who made everything so simple. My experience with Steve and Chris is 10 out of 10. I have already referred few of my friends who have the same thoughts as mine

Yadab K. • June 2019

Excellent service for my refinance. Staff is friendly, knowledgeable and readily available throughout the transaction.

Lisa W. • Oct 2017

Stephen and Chris were phenomenal throughout the process, they answered all my questions thoroughly and quickly. I couldn’t of asked for better service as we did this transaction from overseas, coordinating from afar was not an issue with MVB’s teamwork. Would recommend to anyone without a doubt!

Shelley D. • May 2019

I was highly satisfied with the time management, cooperation and good communication.

Bholaman G. • April 2019

Great leadership - Great team (what more can one say). Thank you for the great service!

Edwin R. • March 2019

Service was beyond expectation. We were completely satisfied with everything. We felt very confident dealing with Steve and Chris. In fact, they helped to make our biggest decision making process very pleasant.

Thagendra T. • July 2018

MVB and Stephens team were amazing. Buying a house is a crazy experience they kept in regular communication with us and were great to work with

Majorie M. • June 2018

Steve and Chris worked as a team to make the entire process simple and easy to complete

Jeffrey K. • May 2018

Communication, information about loans and what is required! Everything was excellent!

Leung S. • Dec 2017

I’m a Military Veteran with a prior Deed-in-Lieu foreclosure (divorce), apartment living (horrible noise), and last but not least my credit score was not the greatest. I paid everyone on time, but my debt to income ration was horrible. MVB made a way out of a no-way. They worked with me and were able to guide me on various options. Now I am a home owner again, and no longer have to listen to apartment noise!!!

Elizabeth W. • Nov 2017

My overall experience was wonderful. The Arsenault team was exceptional especially Stephen and Alyson. The kept us abreast all the way and Stephen made himself available during and after hours. Again, Stephen is excellent at what he does and he is exceptional at listening to the customer.

Genevieve C. • April 2017

MVB Mortgage and specifically Stephen Arsenault and his team provided the best mortgage finance service I have ever experienced. They provided our mortgage loan despite some credit reporting challenges which other lenders refused to make any effort to work through. The whole process from application to closing went very smooth, and their response to questions and detailed process instruction, was very efficient, fast and knowledgable. They really know their business, provide very reasonably charged service, and gave us a fair and lower than expected interest rate. I would recommend them highly and give them 10 out of 10 for rating. Fantastic Job!

Eugene M. • Sept 2017

Absolutely outstanding – friendly, courteous and professional.

Kevin D. • Aug 2017

If you want to be treated like family and want that trustworthy feeling, go with MVB mortgage. Stephen and Chris are always so helpful and able to explain things so simply. I would recommend them to my family and friends.

Maria C. • July 2017

Stephen and his team were very helpful and prompt, allowing our closing date [to move] up a week with great ease.

Samira R. • June 2017

Thank you for your efforts to help us with the mortgage. We will need your help again in the near future for the great work you’ve done.

Tepnavin H. • June 2017

It was great to work with Stephen and the rest of his team, they are all really professional and responsive.

Joseph G. • April 2017

Stephen is extremely knowledgeable in his field, very friendly and helpful. It was my first home buying experience and he guided me during every step of the loan process. He responded very quickly whenever I have a question. I had only three weeks of time for the loan approval and he and his team managed preparing everything on time without any problems. Overall, Stephen and his team did an exceptional work and I will definitely recommend MVB Mortgage to my friends!

Tugba E. • May 2017

Thank you so much to you Stephen and your team for making this mortgage process as simple as possible, for your patience and always being available for my many questions. We so appreciate your responsiveness and integrity. You and your team made this process for us smooth and clear. We won’t hesitate to refer your great service to our family and friends, and hope to work with you in the future for refinancing. We couldn’t be more pleased with the results of our mortgage. Thank you so much!

Nadia H. • May 2017

MVB was professional throughout the whole process. I knew I could always reach via phone or email and would get a response right away. My questions were always answered and buying the house was a positive experience through MVB.

Tara C. • April 2017

I worked with Stephen Arsenault, Words can't describe how nice, responsive, friendly and trustworthy he is. It was a pleasure waking with him through the entire process. I had a great experience.

Katrin K. • June 2020

Stephen Arsenault is very responsive and took the time to answer any questions or concerns we had pretty much in-real time.

Pavel F. • May 2020

Stephen was attentive from start to finish and was very pleasant. The whole team was proactive.

Delwende P. • May 2020

This is the best home mortgage experience I have ever had! Stephen and his team were wonderful and I felt, all along, that they had my best interest in mind. Thank you!

Patricia C. • April 2020

Stephen Arsenault was always available to help us as we negotiated the changing rates - he even responded to my question when I called him on vacation in South America!

Jeffrey K. • April 2020

Stephen Arsenault helped us with an expedited closing from ratified contract to close in less than 14 days! And he guided along the way so we could stay ahead of any potential barriers from underwriters. Could not have done this without Steve and his team's support!

Asif S. • January 2020

Steve and his team were exceptional to work with, twice in one year. We completed purchase of home in early 2019 and now a refinance. We will continue to use Steve and his great MVB team whenever we have mortgage or refinance business. They are our agents for life, Thank You, Steve

Stevens S. • December 2019

Your team is stellar, and everyone I worked with was attentive, knowledgeable, and pleasant. You made my first mortgage experience seamless! Thank you.

Sahab K. • July 2019

Stephen Arsenault was so helpful. Answered questions and concerns promptly. So cheerful. Encouraged to ask questions. GREAT GUY!

Jeffrey K. • Jan 2018

MVB has an incredible team of professionals that are conscientious,diligent, personable, and just pleasure to work with. They communicate every step of the way, and you are never left wondering about the status of your loan, or feeling uncomfortable about any question you may have. That makes a huge difference during what can be such a stressful time. We would highly recommend them.

Carla N. • Dec 2017

Absolutely the best experience we've ever had buying a home. Stephen and his team treat you like family and are with you through every step of the process. Truly a pleasure to work with.

Peter F. • June 2018

It really was a great experience buying a house with MVB. We are so happy to have had them as our loan group. They are really so nice, patient, knowledgeable and fast.

Azita S. • Nov 2017

Fast, online, and quick to respond.

Charles L. • Dec 2017

Stephen Arsenault was great, super helpful and very personable.

Gian Marc L. • June 2019

I had an excellent experience with all on your team; if I have a chance to work with them again, I would like to.

Rosario S. • March 2019

I felt like a real costumer. I was always told I could call in any time of the day if I had any questions in regards to my loan, in fact I did call Stephen and Christopher on the weekend and they were super nice and courteous with me. Getting a home loan can be a very stressful process, but these guys managed to make it easy.

Vinicius G. • June 2018

Stephen and the MVB Mortgage team were incredible during the entire home-buying process. My wife and I had never purchased a home before, so the entire process seemed pretty intimidating, but MVB walked us through it and took us step-by-step, document-by-document until we were finished. Really appreciate the help guys!

Jonathan S. • Feb 2018

My overall experience with MVB has been wonderful. The staff was very professional and understanding of my needs and ensured that the purchase of my first home was a seamless transition. I would highly recommend MVB to anyone seeking an opportunity in becoming an homeowner due to their impeccable customer service and sustained performance.

DeWhyte M. • Nov 2017

Our situation was relatively unique, and MVB did a great job of thinking outside the box on how to get us underwritten for our loan. Steve was exceptionally responsive, creative, and positive throughout the entire experience.

Nicholas V. • Nov 2017

Start to finish communication and easily accessible/quick turn around time on first time buyer questions.

Ryan W. • Sept 2017

Stephen and Christopher were with us every step of the way. Absolutely wonderful experience.

Scott W. • Aug 2017

Hi ‘Big Money’ Steve!!! This is such great news! Thanks a bunch! Our expectations were exceeded since ‘Day 1,’ and you’ve kept up the good work… We are honored to partner with you on this remarkable journey of ours. 😊

Idowu O. • July 2017

Stephen is very helpful and quick to respond. Stephen helped us with our first home mortgage and provided us with all options possible. He was prompt and detail oriented during our closing process. He was open and honest with all of our concerns and made us feel at ease during the entire process.

Michael N. • July 2017

(Steve’s) excellent communication exchanges throughout the process combined with a streamlined and pragmatic approach, allowed my energy to be focused on meaningful activities.

Thomas B. • July 2017

Thank you for all of your help with the financing for our new home. We are very happy with it. I appreciated your willingness to be available late nights on Fridays, weekends, while you were going to a show one night…etc. etc. whenever we had questions and needed numbers. You cheerfully worked very hard for us and obviously are good at what you do. So thanks again for making it possible for us and doing it all with a smile.

Mike S. • July 2017

Steve and the team were absolutely fantastic! They kept us informed and made sure we had a clear understanding of the process and what was required of us. We’ve been through multiple purchases with Steve and can’t wait for the next one!

Jason S. • June 2017

Stephen and Chris were both absolutely amazing! They were extremely responsive to all of our questions and concerns, and as first time home-buyers, we sincerely appreciated their sensitivity!

Anansa A. • June 2017

Working with Stephen and Chris to buy our first home in Virginia made the process stress-free. They were available for questions and clarification whenever we called/emailed. We were able to do a quick settlement because of their knowledge and guidance. We would recommend them to anyone who is in the market to purchase a home in Northern Virginia.

Jennifer M. • April 2017

I found MVB and specifically our lender to be very open, friendly, courteous during the entire process. Responses were exceptionally quick and clearly articulated. At no point did I feel a question was too small or unimportant. We made several requests for additional inquiries and/or updates, each was handled promptly and with care.

Jennifer Z. • April 2017

Your team is amazing. Your assistance in every step of the way was truly exceptional… beginning to the end. You get things done prompty and will never settle for anything less for your clients.

Michelle M. • March 2017

MVB Mortgage and Stephen and Chris together made my experience of obtaining a mortgage loan pleasant and efficient. I would recommend their services to others seeking financing. Copying and PDF’ing all the required documents was a huge help and way better than past loan application experiences. You guys are on the money.